Cancellation Policy

Understanding our cancellation and refund policies for MudraPe services

Policy Overview

At MudraPe, we strive to provide reliable and efficient financial services. This cancellation policy outlines the terms and conditions regarding cancellations and refunds for our various services. Please read this policy carefully before using our services.

Key Policy Points

Successful Transactions

Online payments once received will not be refunded for successful bill payment services. Cancellation of applications or bill payments shall not be entertained.

Failed Transactions

All failed transactions are automatically refunded as per the standard policy of the respective bank. No manual intervention is required for failed transaction refunds.

Refund Timeline

Refund processing time varies by payment method and follows standard banking policies. Please allow adequate time for the refund to reflect in your account.

Detailed Policy

Successful Bill Payments

Once an online payment is successfully processed and received for bill payment services, it cannot be refunded. This policy ensures the integrity of our payment system and prevents misuse. Cancellation requests for completed bill payments will not be entertained.

Automatic Refunds for Failed Transactions

All failed transactions are automatically refunded according to the standard policies of the respective banks. The refund process is initiated immediately upon transaction failure.

Important Notice

Verification Required

We strongly request all taxpayers and users to carefully verify all bill details, amounts, and recipient information before making any payment. Once a payment is successfully processed, it cannot be reversed or cancelled.

Need Help?

If you have questions about our cancellation policy or need assistance with a transaction, please contact our support team:

Customer: +91 7303084910
Tech: +91 7303084909
support@mudrape.com
Support Hours:
Monday to Saturday, 9:30 AM - 6:30 PM